Blog Layout

BACK
Basics of Social Media Management
Taylor Tunnison • Mar 18, 2021

While websites still form the Internet’s backbone, mobile apps and social media platforms are now starting to take over. Given the vast growth of social networking platforms, it’s worth understanding the value of proper social media management.

The Internet has transformed dramatically over the past few decades. What was once slow, clunky, and chaotic has become quicker, cleaner, and largely user-friendly. Although there will always be challenges involved when testing out new functionality, it’s now easier for the average individual to find and access valuable content online. 

 

While websites still form the Internet’s backbone, mobile apps and social media platforms are now starting to take over. For example, over two-thirds of U.S. adults reportedly used Facebook every day in Q3 of 2020, making it the market leader among social media platforms. Given the vast growth of social networking platforms, it’s worth understanding the value of proper social media management. 

What is Social Media Management?

Social media management is the ongoing, long-term process of analyzing social media platforms and their audiences to develop and implement specific business strategies. The best strategies include creating and distributing original content for company profiles, monitoring audience engagement, contributing to conversations, providing value to the community, as well as measuring and analyzing ROI and performance. The following are among the major benefits of social media management for businesses.


  1. Lowers Cost: No matter your budget, social media is one of the most cost-effective methods of digital marketing. It’s free to join most social media networks, post content, build a following, and engage with an audience. Most major platforms also allow businesses to further leverage the platform’s power via paid advertising options.
  2. Improves Reach: Social media networks, from Facebook to LinkedIn, can instantly connect businesses with interested followers across the world. Traditional marketing and advertising can’t match the reach, price, or value of online platforms, making social media management a must for 21st century businesses. 
  3. Attracts New Users: Incorporating social media into your marketing strategy allows you to align your marketing goals with user behavior. For example, 74% of people now use social media when making purchase decisions, and 80%seek advice about purchases from their various social media networks. 
  4. Boosts Performance: Marketers and business owners alike agree on the potential of proper social media management. Companies can build their brand and even generate leads and sales by connecting with the billions of individuals online. For instance, nearly 45% of business-to-business (B2B) marketers have earned at least one client through Facebook. 

What is Social Media Management?

Individual business goals will determine the answer to this question. Ask yourself, “What are my business objectives (brand awareness, lead generation, conversions, website traffic, etc.)? Will I be able to meet my business objectives on the platform? What are the demographics of each network and do they match the audience I’d like to reach?

Facebook

Established in 2004, Facebook now has nearly 3 billion active monthly users, a population larger than any single country. This diverse platform offers businesses a great opportunity to brand and market themselves online, as well as reach and connect with a wide audience.

Instagram

Instagram is a great channel for brands which create a lot of visual content. This audience tends to be younger, generally with more female than male users. This is a great platform for businesses with products or services related to art, fashion, and healthy lifestyles.

LinkedIn

LinkedIn is the professional social network for B2B brands which target businesses across many different industries. With LinkedIn, one can easily find, interact, and share valuable content with people based on location, job title, or industry.

Twitter

Twitter has over 330 million active users worldwide and is where many users go for daily news and trends. This platform is ideal for businesses that wish to join and contribute to conversations about trending topics in their area or industry. 


Social media management is an important part of any modern marketing strategy. It’s provides business’s a blueprint for how they should manage online content and interactions via various. While creating generic content and encouraging engagement is certainly important, structuring a calendar and consistently publishing useful, relevant material is just as vital. The most successful businesses build and nurture their online audiences by fostering brand awareness and eventually converting to loyalty and sales. 

 

At True North Technologies, we’re dedicated to improving business’s online presence with cutting-edge websites, mobile apps, SEO, branding, and social media management. We encourage you to contact us with your questions or concerns regarding these or any other digital marketing strategies.

Are You Interested In More?

SCHEDULE A MEETING

Share This Post With Your Friends

Latest Posts

By Derek Oss 02 May, 2024
Imagine craving a caffeine fix and strolling past your favorite coffee shop. You then see an ad later that day for the exact same coffee shop, offering a discount just for you! Or maybe you're scrolling through online stores, checking out the latest sneakers, and bam! Ads for those same shoes start popping up everywhere you look. Spooky, right? Maybe a little but trust us, you’re not Jason Bourne and no command center is following your every step. It's actually a clever marketing strategy called geofencing, and it's changing how large and small businesses reach their customers. Understanding Geofencing Geofencing creates an invisible boundary around a physical location, like your favorite store or gym. This tactic allows marketers to establish these virtual perimeters using GPS, Wi-Fi, cellular data, or IP addresses . When someone with a smartphone enters or exits the designated area, they can receive targeted messages, notifications, or even banner ads. It's essentially a personalized billboard that follows you around (virtually, of course). The Power of Reaching Customers at the Right Moment Geofencing's strength lies in its ability to connect with potential customers at the best time. Consider a scenario where you're walking past a sporting goods store right before the weekend. A geofenced ad might remind you to pick up some new baseball gear for a kid's game or hiking gear for the nearby trails. With a well-crafted landing page , a great ad can be the deciding factor to make a conversion for people who check your site out! This is the power of geofencing – highly relevant marketing that cultivates targeted actions. Creative Applications of Geofencing With vast possibilities, geofencing is being employed by businesses in innovative ways, as seen in the following examples: Retail Stores: Attract customers with special offers or announcements about new product arrivals. Restaurants: Target nearby office workers with happy hour deals or entice passersby with a complimentary appetizer. Gyms: Motivate gym goers by offering discounts on memberships or personal training sessions when users are near the facility. Event Venues: Remind attendees of upcoming concerts or conferences. Competitor Targeting: Subtly nudge potential customers towards your store when they're in the vicinity of your competitor's location (always maintain a professional tone). Addressing Privacy Concerns It's understandable to feel apprehensive about location tracking. However, users must opt-in to some mix of location services, cookies , and privacy agreements for it to function. Additionally, geofencing is anonymous – it tracks users within a designated area, not their entire whereabouts. Tailoring Your Geofencing Strategy Geofences aren't a one-size-fits-all solution. Marketers can achieve highly targeted campaigns through various methods: Radius Fences: Create a circular perimeter around a specific location, like a store or park. Polygonal Fences: Define a custom shape for even greater precision, ideal for targeting specific areas within a building or shopping mall. Implementation and Cost Considerations While geofencing offers immense potential, it's not a DIY project that businesses can slap together. Partner with a marketing agency that’s assembled the necessary tools and expertise for effectively executed campaigns. The cost varies depending on the campaign's size and complexity.  However, compared to traditional advertising methods, geofencing can be a highly cost-effective way to reach a targeted audience. Plus, your campaign can be tracked in real time, so your team can tweak things on the fly to get the best outcome.
What is Retention in Digital Marketing as shown by a graphic of a magnet attracting people.
By Derek Oss 24 Apr, 2024
Built your dream website, but rivals are stealing your audience? Learn more about what is retention and how you can regain control...
KPI Marketing Metrics shown on a laptop screen on a desk
By Derek Oss 16 Apr, 2024
KPI metrics for digital marketing provide quick, clear data points to see if your online campaigns are hitting the bullseye...

Interested in valuable marketing content?

Sign up for our weekly newsletter!

Share by: